Shipping

Shipping Method
Transportation Time
Shipping Cost
US Standard Shipping
2-10 Business days
Free
US Expedited Shipping
1-5 Business days
$9.99
International Standard Shipping
10-20 Business days
Free
International Expedited Shipping
2-5 Business days
$19.99

 

Domestic Shipping

  • We ship from Los Angeles warehouse via USPS or FedEx. In order to ensure that you can receive the goods, in most cases, we do not allow customers to leave the P.O Box address.
  • Under normal conditions, we will ship the package within 12-48 hours (excluding holidays) after receiving your order payment, delivery time within 2-10 business days. If you choose Expedited Shipping, We will deliver it via FedEx in 1-5 business days.
  • Our website accepts orders 24 hours 7 days, but our staff will arrange packing and delivery on business Days: Monday to Friday. Excluding public holidays.
  • If you are in a hurry to receive your goods, please choose our expedited service.


International Shipping

Our website allows shipments to countries outside the United States. However, your order may be subject to import duties. Please check the tax rate of your country before purchasing. Jekosen will not be responsible for paying customs duties.

  • If you have a special request, please contact us at service@jekosenoutdoor.com and we will ship it to you if it meets the requirements.
  • Due to many force majeure factors in international transportation, such as strikes, natural disasters, holidays, national crises, etc., beyond our control, we are unable to provide a refund for shipping.


Track your order:

In most cases, our website will automatically provide you with a trackable waybill number and can check the website.
If you can't find your order, please contact us in time, we will check for you and update your logistics status in real time.


If you change the order address:

If you want to change your order address after the goods are delivered, please contact us in time, we will contact the carrier (USPS, FedEx, DHL, TNT) to change, if there is additional modification address fee, you need to bear this cost.

Please refer to the Jekosen Return Policy for the return policy after receiving the goods.

JEKOSEN reserve the right of final interpretation.