1. We offer one year warranty for our products. 
  2. If our products have any quality problem, we could accept return or exchange within 30 days. 
  3. The return and exchange window is 14 days after delivery. 
  4. One month after you receive the goods, if the product does not have any damage and does not affect the resale, we can accept the return, but we are not responsible for the return shipping costs.
  5. If you have any questions about the return policy, please feel free to contact us at service@jekosenoutdoor.com We will respond to your email as soon as possible.
  6. The final interpretation of the above policy belongs to Jekosen


Kindly remember that you must communicate with us before you return the item.
You can return our goods to our warehouse after they received the authorization. OR they will not accept your return, and we will not give you a refund.

Prepare your package for return.
Pack your item securely, If you don't have the original product packaging, use a sturdy box and include paddings such as packing bubbles or newspaper. Attach your return label to the package.